Refund policy
Returns, Refunds and Quality Questions
Sunvale Living is a trading brand operated by 烟台经济技术开发区曦谷花艺工作室(个体工商户), an individually owned business registered in China. This website supports product discovery, catalog requests and business inquiries. It does not accept orders or process payments.
Separate Transaction Arrangements
Cancellation, return, refund and quality-claim arrangements are discussed and confirmed separately for each transaction. This website does not set a standard claim deadline, response time or automatic remedy. For a question concerning goods arranged through a separate transaction, contact hello@sunvaleliving.com with the order reference, a description of the issue and any available supporting evidence.
Product References and Color
Screen settings and photographic conditions can affect color appearance. Product details and any color or quality requirements should be confirmed against the agreed specifications or sample, where applicable.
This website does not process returns or issue refunds. Please contact us directly about the relevant transaction.