Условия обслуживания

Terms of Service

Last updated: July 4, 2026

Welcome to Sunvale Living. By accessing or using our website 
(sunvaleliving.com), you agree to be bound by these Terms of Service. 
Please read them carefully.

1. About Us
Sunvale Living is a wholesale supplier of premium artificial floral 
products for weddings, events, and commercial displays.

Trade Name: Sunvale Living
Address: 中国(山东)自由贸易试验区烟台片区福莱山街道秦准河路197号, 
         Yantai, 264000, Shandong, China
Email: hello@sunvaleliving.com
Phone: +86 176 6899 7092

2. B2B Wholesale Terms
Sunvale Living operates primarily on a business-to-business (B2B) 
wholesale basis. All transactions are conducted offline and governed 
by individual purchase agreements signed between Sunvale Living and 
the buyer. In the event of any conflict, the signed purchase agreement 
shall prevail over these general Terms of Service.

3. Website Use
This website is intended for informational and wholesale inquiry 
purposes. Product listings, images, and pricing displayed on this 
website are for reference only and do not constitute a binding offer. 
Final pricing, quantities, and terms are confirmed through direct 
negotiation.

4. Intellectual Property
All content on this website — including but not limited to images, 
text, logos, and product designs — is the property of Sunvale Living 
and is protected by applicable intellectual property laws. Unauthorized 
reproduction or use is strictly prohibited.

5. Product Information
We make every effort to ensure product descriptions and images are 
accurate. However, minor variations in color may occur due to 
photography lighting, screen settings, or natural material differences. 
Such variations do not constitute grounds for returns or refunds.

6. Orders & Payment
All orders are processed through offline agreements. Payment terms, 
methods (including wire transfer and other B2B payment arrangements), 
and schedules will be specified in the individual purchase agreement.

7. Shipping & Logistics
All shipping and logistics are managed by professional freight 
forwarding partners. Shipping terms (including Incoterms such as EXW, 
FOB, CIF, or DDP) will be agreed upon individually with each buyer 
at the time of order confirmation.

8. Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy, 
available on our website. As a general rule, all B2B wholesale sales 
are final unless products are confirmed defective or materially 
different from agreed specifications.

9. Limitation of Liability
To the fullest extent permitted by law, Sunvale Living shall not be 
liable for any indirect, incidental, or consequential damages arising 
from the use of our website or products. Our total liability shall not 
exceed the value of the specific order in dispute.

10. Privacy
Your use of this website is also governed by our Privacy Policy, 
which is incorporated into these Terms by reference.

11. Governing Law & Dispute Resolution
These Terms of Service are governed by the laws of the People's 
Republic of China. Any disputes arising from or related to these 
Terms shall first be resolved through good-faith negotiation. 
If unresolved, disputes shall be submitted to the competent court 
or arbitration body in Yantai, Shandong, China.

12. Changes to These Terms
We reserve the right to update these Terms of Service at any time. 
Changes will be posted on this page with an updated date. Continued 
use of the website after changes constitutes acceptance of the 
revised Terms.

13. Contact Us
For any questions regarding these Terms, please contact us:
Email: hello@sunvaleliving.com
Phone: +86 176 6899 7092